TERMS AND CONDITIONS

 

INTRODUCTION

ALL SERVICES (AS DEFINED BELOW) OFFERED BY AIR BOUND SHUTTLE INC. AND ITS AFFILIATES ARE SUBJECT TO THE FOLLOWING TERMS OF SERVICE (“TERMS”). BY AGREEING TO THESE TERMS, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THE CONDITIONS OF USE LISTED BELOW, AND ANY FUTURE REVISIONS AND ADDITIONS, AS PUBLISHED AT: https://airboundshuttle.com/. AIR BOUND SHUTTLE INC. (THE “SERVICES”) CONSIST OF ARRANGING AND PROVIDING TRANSPORTATION RESERVATION SERVICES OVER THE PHONE, VIA WEBSITES, AND THROUGH MOBILE APPLICATIONS ON BEHALF OF INDEPENDENT, LICENSED COMPANIES AND INDEPENDENT OPERATORS WHO PROVIDE TRANSPORTATION SERVICES (EACH AN “INDEPENDENT OPERATOR”) TO INDIVIDUAL USERS AND PAYMENT COLLECTION SERVICES OF FEES AND EXPENSES FROM USERS FOR THE SERVICES ON BEHALF OF INDEPENDENT OPERATORS ASSOCIATED WITH SUCH TRANSPORTATION SERVICES. YOU AGREE THAT YOUR ABILITY TO OBTAIN TRANSPORTATION SERVICES THROUGH THE USE OF THE SERVICES DOES NOT ESTABLISH AIR BOUND SHUTTLE INC. AS A PROVIDER OF TRANSPORTATION SERVICES. YOUR DECISION TO ENTER A RESERVATION OR TO ACCEPT TRANSPORTATION SERVICES FROM AN INDEPENDENT OPERATOR IS AT YOUR SOLE DISCRETION, AND ANY TRANSPORTATION SERVICES PROVIDED BY AN INDEPENDENT OPERATOR TO YOU ARE A SEPARATE AGREEMENT BETWEEN THE INDEPENDENT OPERATOR AND YOU. AIR BOUND SHUTTLE INC. IS ONLY YOUR INDEPENDENT CONTRACTOR, AND EXCEPT AS EXPRESSLY STATED IN THESE TERMS, NO JOINT VENTURE, PARTNERSHIP, EMPLOYMENT, OR AGENCY RELATIONSHIP EXISTS BETWEEN OR AMONG YOU, AIR BOUND SHUTTLE INC. OR ANY OF ITS BRANDS, OR ANY INDEPENDENT OPERATOR AS A RESULT OF THESE TERMS OR USE OF THE SERVICES. BY AGREEING TO THESE TERMS OF SERVICE, YOU ALSO CONFIRM THAT YOU UNDERSTAND HOW OUR SERVICE WORKS.

 

SAFETY

• VEHICLE CAPACITIES: INDEPENDENT OPERATOR VEHICLES SEAT BETWEEN 1 AND 56 PASSENGERS DEPENDING ON THE VEHICLE TYPE. SEAT CAPACITIES ARE LIMITED TO THE WORKING NUMBER OF SAFETY BELTS IN EACH VEHICLE. STATE LAWS PROHIBIT LOADING VEHICLES BEYOND SEATING CAPACITY.
• SEATBELTS: SEATBELTS ARE PROVIDED FOR CUSTOMER SAFETY. CUSTOMERS MUST WEAR SAFETY BELTS WHILE INSIDE THE VEHICLE, BUT IT IS THE CUSTOMER’S RESPONSIBILITY TO ENSURE THE SEATBELT IS SECURELY FASTENED, AS REQUIRED BY LAW. INDEPENDENT OPERATORS RESERVE THE RIGHT TO REFUSE SERVICE TO PARTIES OUT OF COMPLIANCE WITH APPLICABLE LAWS.
• SAFETY BARS: LARGER INDEPENDENT OPERATOR VEHICLES MAY HAVE SAFETY BARS INSTALLED FOR YOUR SAFETY. PLEASE USE THE SAFETY BAR WHEN BOARDING AND EXITING THE VEHICLE. THREE POINTS OF CONTACT SHOULD BE MAINTAINED WHEN EQUIPED.
• CAMERAS: SAFETY CAMERAS MAY BE INSTALLED IN MANY INDEPENDENT OPERATOR VEHICLES FOR CUSTOMER SAFETY. THE CAMERA WILL INITIATE RECORDING WITH ANY SUDDEN SWERVE OR STOP AND CAN BE TURNED ON MANUALLY TO PROTECT THE INDEPENDENT OPERATOR. CUSTOMERS MAY BE RECORDED AS A RESULT.

RESERVATIONS, DELAYS & CANCELLATIONS

RESERVATIONS FOR TRANSPORTATION TO AND FROM A DESTINATION ARE VALID ONLY FOR THE TIME AND DATE SPECIFIED. AIR BOUND SHUTTLE INC. IS NOT RESPONSIBLE FOR UNUSED RESERVATIONS OR COSTS INCURRED AS A RESULT OF CUSTOMER ERROR. WHEN CHANGING THE PICKUP OR DROP-OFF LOCATION OF A RESERVATION, RATES ARE SUBJECT TO CHANGE AND ADDITIONAL CHARGES MAY APPLY.

FOR AIRPORT RESERVATIONS
FOR RESERVATIONS TO THE AIRPORT, THE INDEPENDENT OPERATOR ENDEAVORS TO ENSURE THE CUSTOMER WILL ARRIVE AT THE AIRPORT IN TIME TO MAKE HIS OR HER FLIGHT WHEN BOOKING BASED ON THE PRE-SET TIMES RECOMMENDED BY THE COMPANY’S RESERVATION SYSTEM. IF CUSTOMER SELECTS PICKUP TIMES OUTSIDE THOSE RECOMMENDED AUTOMATICALLY DURING THE RESERVATION PROCESS, THEY DO SO AT THEIR OWN RISK AND ARE NO LONGER ELIGIBLE FOR A REFUND OF THE FARE FOR TIME DELAYS OUTSIDE OF THE 15-MINUTE WINDOW PICKUP, OR FOR REIMBURSEMENT OF ANY RESULTING COSTS. THE INDEPENDENT OPERATOR VEHICLE SHOULD ARRIVE WITHIN THE 15-MINUTE WINDOW SELECTED AT THE TIME OF BOOKING. IT IS THE CUSTOMER’S RESPONSIBILITY TO BE READY AND WAITING TO DEPART OUTSIDE OF THE PICKUP LOCATION AT THE BEGINNING OF THE 15-MINUTE WINDOW AND REMAIN FOR THE FULL DESIGNATED 15-MINUTE PICKUP WINDOW. FAILURE TO DO SO MAY INHIBIT THE INDEPENDENT OPERATOR’S ABILITY TO PROVIDE SERVICE AND MAY RESULT IN POSSIBLE FORFEITURE OF FARE.

WHEN LEAVING AN AIRPORT, ADVANCE RESERVATIONS DO NOT GUARANTEE THAT A VEHICLE WILL BE WAITING FOR THE CUSTOMER AT THE CURB AT THE TIME OF ARRIVAL. WAIT TIMES FOR PICK-UP FROM THE AIRPORT TERMINAL CAN VARY FROM CITY TO CITY. PLEASE NOTE THAT IF YOU BOOK A RESERVATION FROM THE AIRPORT, THIS DOES NOT MEAN A VEHICLE WILL BE WAITING FOR YOU WHEN YOU ARRIVE. DUE TO SECURITY CONSIDERATIONS, MOST AIRPORTS DO NOT ALLOW INDEPENDENT OPERATORS TO HAVE VEHICLES LINED UP AT THE CURB. HOWEVER, INDEPENDENT OPERATORS HAVE VEHICLES WAITING CLOSE BY IN A “HOLDING LOT” NEAR THE AIRPORT, JUST MINUTES AWAY. ALSO, A VEHICLE OR AN ALTERNATIVE VEHICLE MAY NOT ALWAYS BE AVAILABLE, SINCE IN ANY GIVEN AREA OR AT ANY GIVEN TIME THERE ARE NOT AN UNLIMITED NUMBER OF VEHICLES TO SERVICE CUSTOMER DEMAND DURING LOW PEAK HOURS, SO A CUSTOMER MAY INCUR AN EXTENDED WAIT TIME DURING THOSE SITUATIONS.

RIDE SHARES
UNLIKE DIRECT TRANSPORTATION, SHARED RIDE TRAVEL TYPICALLY TAKES LONGER AS CUSTOMERS WAIT FOR FELLOW PASSENGERS TO LOAD OR UNLOAD. IN ADDITION TO BEING AFFECTED BY OTHER PASSENGERS SHARING THE RIDE, TRAVEL TIME IS DEPENDENT ON GEOGRAPHY, WEATHER CONDITION, TIME OF DAY, AND TRAFFIC CONDITIONS. BECAUSE OF THESE VARIABLES, ON TIME TRANSPORATION SERVICES INC. CANNOT PROVIDE AN EXACT TRAVEL TIME.

RESERVATION ABANDONMENT
RESERVATION ABANDONMENT OCCURS WHEN THE INDEPENDENT OPERATOR CANNOT FIND THE CUSTOMER AT THE DESIGNATED PICK-UP LOCATION AND CANNOT REACH THE CUSTOMER FOR FURTHER INSTRUCTION USING THE CONTACT NUMBER PROVIDED WITHIN A SHORT, REASONABLE TIME PERIOD, SO AS NOT TO JEOPARDIZE THE PICK-UP OF OTHER PASSENGERS. REASONABLE IS DEFINED BY AIR BOUND SHUTTLE INC. AS A PERIOD NO GREATER THAN 30MIN FROM THE SCHEDULED PICK-UP TIME.

CONTACT INFORMATION
FOR ALL SERVICES OFFERED, THE CUSTOMER MUST INCLUDE A PHONE NUMBER IN THE EVENT THE INDEPENDENT OPERATOR CALLS FOR ASSISTANCE DURING THE PICKUP PROCESS. INDEPENDENT OPERATORS ARE NOT REQUIRED TO CALL THIS PHONE NUMBER IN ADVANCE OF THE PICKUP. FAILURE TO PROVIDE A CONTACT NUMBER FOR THE DAY OF TRAVEL MAY PREVENT OUR ABILITY TO PROVIDE SERVICE AND RESULT IN POSSIBLE FORFEITURE OF FARE. CUSTOMERS MAY ALSO RECEIVE ADDITIONAL NOTIFICATION CALLS AND TEXT TO THE DESIGNATED CONTACT NUMBER ANNOUNCING RESERVATION DETAILS IN ADVANCE OF THE PICKUP. STANDARD DATA RATES MAY APPLY.

RESERVATION ERRORS
CUSTOMER IS RESPONSIBLE FOR PROVIDING ACCURATE INFORMATION AT THE TIME OF BOOKING. WHEN A CUSTOMER PROVIDES INFORMATION FOR TRAVEL, THE CUSTOMER AGREES THAT THE INFORMATION WILL BE ACCURATE. AIR BOUND SHUTTLE INC. IS NOT RESPONSIBLE FOR MISTAKES MADE BY CUSTOMERS WHILE USING THE SERVICE, ITS OFFICIAL WEBSITES, OR MOBILE APPLICATIONS. CONFIRMATION EMAILS ARE PROVIDED AT THE TIME OF BOOKING TO ALLOW CUSTOMERS TO REVIEW THE DETAILS OF THEIR RESERVATIONS IN ADVANCE. ADDITIONALLY, CERTAIN LOCATIONS PROVIDE AUTOMATED REMINDER PHONE CALLS AND TEXT ALERTS THE DAY BEFORE PICKUP, ALLOWING THE CUSTOMER TIME TO CANCEL OR MAKE ANY CHANGES TWO HOURS OR MORE IN ADVANCE OF THE RESERVATION, AS REQUIRED BY THE CANCELLATION POLICY OUTLINED BELOW.

CANCELLATIONS POLICY
CUSTOMERS CAN CANCEL A RESERVATION AT ANY TIME UP TO 48 HOURS BEFORE THE SCHEDULED PICKUP FOR A FULL FARE REFUND USING THE WEBSITE, MOBILE WEBSITE, AND THE OFFICIAL MOBILE APPS. CUSTOMERS CAN CANCEL A RESERVATION AT ANY TIME UP TO 24 HOURS BEFORE THE SCHEDULED PICKUP FOR A HALF-FARE REFUND USING THE WEBSITE, MOBILE WEBSITE, AND THE OFFICIAL MOBILE APPS. CANCELLATIONS CAN ALSO BE MADE BY CALLING 1-866-781-9630. AIR BOUND SHUTTLE INC. WILL NOT PROVIDE A REFUND IF THE RESERVATION IS CANCELLED OR CHANGED LESS THAN 24 HOURS PRIOR TO PICK-UP TIME, OR IN THE EVENT OF RESERVATION ABANDONMENT. THIS INCLUDES BOOKINGS MADE WITHIN TWO HOURS OF PICKUP TIME.

CANCELLATING DUE TO FLIGHT DELAYS? FAILURE TO CONTACT AIR BOUND SHUTTLE INC. WITH FLIGHT CANCELLATION OR DELAY INFORMATION IN A TIMELY MANNER MAY BE CONSIDERED RESERVATION ABANDONMENT AND MAY RESULT IN FORFEITURE OF FARE. WHEN AIR BOUND SHUTTLE INC. IS NOTIFIED OF DELAYS, WE WILL MAKE EVERY EFFORT TO ARRANGE ALTERNATIVE TRANSPORTATION FOR THE CUSTOMER. PLEASE NOTE, THIS MAY AT TIMES NOT BE POSSIBLE DUE TO LIMITATIONS ON THE NUMBER OF EXISTING RESERVATIONS OR AVAILABLE VEHICLES AVAILABLE IN THE LOCAL SERVICE AREA.

RATES

TOLLS, TAXES, PARKING, AND OTHER FEES WILL BE INCLUDED IN THE CALCULATED COST OF ALL RIDES.

SHARED OR EXCLUSIVE AIRPORT RIDES
THESE RESERVATIONS INCLUDE VEHICLE SERVICE TO OR FROM THE AIRPORT. A FLAT RATE IS QUOTED AT THE TIME OF BOOKING AND IS GUARANTEED SO LONG AS THE RESERVATION IS NOT CHANGED.

POINT-TO-POINT SERVICE
THESE RESERVATIONS INCLUDE VEHICLE SERVICE TO OR FROM A SPECIFIED DESTINATION. A FLAT RATE IS QUOTED AT THE TIME OF BOOKING AND IS GUARANTEED SO LONG AS THE RESERVATION IS NOT CHANGED. THIS SERVICE CAN BE BOOKED IN A ONE-WAY OR ROUND-TRIP CONFIGURATION.

HOURLY & CHARTER SERVICE
THESE RESERVATIONS INCLUDE VEHICLE SERVICE FOR A SPECIFIED PERIOD OF TIME. AN HOURLY RATE IS QUOTED AT THE TIME OF BOOKING AND IS GUARANTEED SO LONG AS THE RESERVATION IS NOT CHANGED. ANY TIME OVER THE RESERVED TIME PERIOD WILL INCUR ADDITIONAL HOURLY AND UPCHARGE FEES.

ADDITIONAL STOPS
ADDITIONAL STOPS ARE AVAILABLE FOR HOURLY CUSTOMERS FREE SO LONG AS THE STOP DOES NOT DEVIATE MORE THAN 2 MILES FROM THE ROUTE, AND LASTS NO MORE THAN 10 MINUTES. STOP DEVIATING MORE THAN 2 MILES OR LASTING LONGER THAN 10 MINUTES, WILL INCUR ADDITIONAL HOURSLY CHARGES BEGINNING AT A 2-HOUR MINIMUM.

PAYMENTS

YOU AGREE THAT USE OF THE SERVICES MAY RESULT IN CHARGES TO YOU NOT ONLY FOR THE SERVICES BUT ALSO FOR THE TRANSPORTATION SERVICES YOU RECEIVE FROM INDEPENDENT OPERATORS. AIR BOUND SHUTTLE INC. WILL RECEIVE OR ENABLE THE PAYMENT OF SUCH CHARGES THROUGH THE SERVICES AS DESCRIBED IN THESE TERMS, AND WITH RESPECT TO CHARGES OWED TO INDEPENDENT OPERATORS, AIR BOUND SHUTTLE INC. WILL COLLECT THOSE CHARGES AS THE INDEPENDENT OPERATOR’S LIMITED COLLECTION AGENT, AND PAYMENT OF SUCH CHARGES TO AIR BOUND SHUTTLE INC. WILL BE CONSIDERED THE SAME AS PAYMENT MADE DIRECTLY BY YOU TO THE INDEPENDENT OPERATOR. AIR BOUND SHUTTLE INC. MAY USE THE PROCEEDS FROM PAYMENT OF THE CHARGES FOR ANY PURPOSE, SUBJECT TO ANY PAYMENT OBLIGATIONS UNDER ITS AGREEMENT WITH INDEPENDENT OPERATORS. CUSTOMERS MUST PAY AT THE TIME OF BOOKING TO SECURE ADVANCE RESERVATIONS. ANY CHARGES ARE PROCESSED AT THE TIME OF BOOKING AND ARE REFUNDABLE FOLLOWING THE TERMS OUTLINED IN THE CANCELLATION POLICY ABOVE.

CURBSIDE RESERVATIONS (WHERE AVAILABLE)
FOR RESERVATIONS BOOKED CURBSIDE, PAYMENT OPTIONS VARY AND ARE DEPENDENT ON LOCATION.

FARE TICKETS
FARE TICKETS ARE TICKETS DISTRIBUTED BY INDEPENDENT OPERATORS OR COMPUTERIZED KIOSKS UPON CHECK-IN AT THE AIRPORT. THEY CAN ONLY BE REDEEMED USING THE ORIGINAL ISSUED TICKET. THEY CANNOT BE REDEEMED THROUGH FACSIMILES OR SCANNED IMAGE. FARE TICKETS THAT HAVE BEEN PURCHASED ARE NON-REFUNDABLE IF NOT REDEEMED WITHIN 30 DAYS.

DIRECT BILL
DIRECT BILL ACCOUNTS ALLOW CUSTOMERS TO BOOK ONLINE OR ON THE APP. ACCOUNTS ARE BILLED AFTER THE RESERVATION IS COMPLETE BUT PRIOR TO TRANSPORT. THESE ACCOUNTS ARE TYPICALLY MANAGED AS PART OF CORPORATE ACCOUNTS AND REQUIRE CREDIT APPROVAL.

DISCOUNT
DISCOUNT CODES ARE VALID FOR USE WHILE RESERVING THE SERVICE. THEY CANNOT BE COMBINED WITH OTHER OFFERS. THEY CANNOT BE REDEEMED USING THIRD-PARTY PROVIDERS. DISCOUNTS CANNOT BE APPLIED DURING PHONE RESERVATIONS. UNDER NO CIRCUMSTANCES WILL A DISCOUNT BE APPLIED PAST THE EXPIRATION DATE.

RECEIPTS
PHONE- AND WEB-BASED RESERVATIONS HAVE THE OPTION TO RECEIVE AN EMAIL CONFIRMATION WITH COMPLETE RESERVATION AND PAYMENT DETAILS. FOR CURBSIDE RESERVATIONS, IT IS THE CUSTOMER’S RESPONSIBILITY TO ASK FOR A RECEIPT AS PROOF OF PAYMENT IN THE VEHICLE. AIR BOUND SHUTTLE INC. CANNOT GUARANTEE THE GENERATION OF RECEIPTS AFTER THE FACT.

VOUCHERS
CURRENTLY AIR BOUND SHUTTLE INC. DOES NOT ACCEPT ANY VOUCHER SYSTEM AS A FORM OF PAYMENT. 

PERSONAL IDENTIFICATION
INDEPENDENT OPERATORS AND THEIR STAFF RESERVE THE RIGHT TO REQUEST PERSONAL IDENTIFICATION FROM CUSTOMERS WITH FARES EXCEEDING $200. FAILURE TO PROVIDE PERSONAL IDENTIFICATION MATCHING INFORMATION ON FILE MAY RESULT IN THE INABILITY OF THE COMPANY TO SERVICE THE RESERVATION.

REFUNDS

TRAVEL TIMES AND DELAYS
AIR BOUND SHUTTLE INC. IS NOT RESPONSIBLE FOR SIGNIFICANT DELAYS IN ANTICIPATED ARRIVAL DUE TO TRAFFIC, WEATHER, OR ROAD CONDITIONS, OR ANY OTHER UNFORESEEN CIRCUMSTANCES. UNDER SUCH CONDITIONS, AIR BOUND SHUTTLE INC. RESERVES THE RIGHT TO CANCEL AND REFUND RESERVATIONS IN ADVANCE OF THE SCHEDULED PICKUP.

REFUND PROCESS
CREDIT CARD REFUNDS: ONCE APPROVED, A REFUND REQUEST IS SUBMITTED WITHIN 72 HOURS, EXCLUDING WEEKENDS AND FEDERAL HOLIDAYS. THE REFUND IS THEN COMPLETED BY CUSTOMER’S FINANCIAL INSTITUTION. CUSTOMERS SHOULD REFER TO THEIR FINANCIAL INSTITUTION TO CHECK ON THE STATUS OF THE REFUND.

CHECK REFUNDS: ONCE APPROVED, REFUND A REFUND REQUEST IS SUBMITTED WITHIN 72 HOURS, EXCLUDING WEEKENDS AND FEDERAL HOLIDAYS. CHECKS ARE CUT ONCE WEEKLY AND PUT IN THE MAIL FOR DELIVERY TO THE ADDRESS PROVIDED EVERY FRIDAY; DELIVERY VARIES DEPENDENT ON HOLIDAYS.

REFUND LIMITS
THE CUSTOMER HEREBY ACKNOWLEDGES AND AGREES THAT, UNLESS A LONGER PERIOD IS MANDATED AND MADE UNWAIVABLE BY LAW, ANY CLAIM RELATING TO THE SERVICES PROVIDED TO THE CUSTOMER HEREUNDER, INCLUDING, WITHOUT LIMITATION, CLAIMS RELATING TO DAMAGED LUGGAGE, MISSED FLIGHT OR OTHER OUT OF POCKET EXPENSES DUE TO ANY ALLEGED SERVICE FAILURE, MUST BE BROUGHT WITHIN 10 DAYS AFTER THE OCCURRENCE OF THE ACT OR OMISSION THAT IS THE SUBJECT OF THE CLAIM.

WHEN IT IS DETERMINED TO BE THE COMPANY FAULT, AIR BOUND SHUTTLE INC. MAY PROVIDE COMPENSATION NOT TO EXCEED $200.00 PER PERSON FOR DOMESTIC FLIGHTS AND $300.00 PER PERSON FOR INTERNATIONAL FLIGHTS. AIR BOUND SHUTTLE INC. MAY REIMBURSE FOR OVERNIGHT LODGING IN THE EVENT THE CUSTOMER CANNOT BOOK A FLIGHT OUT ON THE SAME DAY OF TRAVEL. REIMBURSEMENT IS BASED ON THE AVERAGE STANDARD ROOM RATE AS DICTATED BY MANAGEMENT IN THAT MARKET. MEALS AND OTHER EXPENSES ARE NOT COVERED AS PART OF REIMBURSEMENT FOR DELAYS OR MISSED FLIGHTS. AIR BOUND SHUTTLE INC. DOES NOT ASSUME ANY RESPONSIBILITY FOR LOST INCOME OR POTENTIAL INCOME, AND OTHER LOSSES RESULTING FROM MISSED PROFESSIONAL OR PERSONAL FUNCTIONS. WHEN TRAVELING TO AN IMPORTANT EVENT, IT IS RECOMMENDED TO ALLOW EXTRA TRAVEL TIME BY BOOKING EARLIER THAN THE RECOMMENDED TIME TO AVOID DELAYS.

ACCESSIBLE TRAVEL

SPECIAL NEEDS
IN COMPLIANCE WITH FEDERAL REGULATIONS, WE PROVIDE RESERVATIONS WITH INDEPENDENT OPERATORS WHO OFFER ACCESSIBLE VEHICLES TO CUSTOMERS WITH DISABILITIES, INCLUDING THOSE WHO USE WHEELCHAIRS AND THOSE WHO ARE ACCOMPANIED BY SERVICE ANIMALS.

MINORS
CUSTOMERS UNDER THE AGE OF SIXTEEN MUST BE ACCOMPANIED BY A PARENT OR GUARDIAN FOR THE ENTIRE DURATION OF THE RIDE. INDEPENDENT OPERATORS MAY REFUSE SERVICE IF A CHILD IS NOT OLD ENOUGH TO RIDE ALONE AND IS WITHOUT AN ADULT OR GUARDIAN.

CAR SEAT
AIR BOUND SHUTTLE INC. AND OUR INDEPENDENT OPERATORS WELCOME THE OPPORTUNITY TO SERVE OUR YOUNGER TRAVELERS WHEN ACCOMPANIED BY A RESPONSIBLE ADULT. IF MAKING AN ONLINE RESERVATION, PLEASE INDICATE THE NUMBER OF CHILDREN TRAVELING SO WE CAN RESERVE A SEAT. STATE LAWS DO NOT ALLOW CHILDREN TO RIDE IN THE LAP OF AN ADULT. IF YOUR CHILD IS UNDER THE MINIMUM AGE/WEIGHT STANDARDS, YOU MUST SUPPLY AN APPROVED CAR SEAT FOR EACH CHILD TO WHOM THE APPLICABLE LAW APPLIES. IT IS RECOMMENDED THAT TRAVELING PARENTS AND LEGAL GUARDIANS BECOME KNOWLEDGEABLE ABOUT THE APPLICABLE LAWS IN THE STATES IN WHICH THEY WILL BE TRAVELING. 

PETS
PETS ARE PERMITTED WITH ADVANCE RESERVATIONS. ALL PETS, EXCLUDING SERVICE ANIMALS, MUST BE KENNELED. PETS LESS THAN 25 POUNDS MAY BE HELD IN A LAP CARRIER. PETS LARGER THAN 25 POUNDS MAY REQUIRE AN EXCLUSIVE VEHICLE. ALL PETS MUST BE PROPERLY SECURED WITHIN THE CARRIER AT ALL TIMES. SERVICE ANIMALS ARE PERMITTED IN VEHICLES. PLEASE BE MINDFUL OF THE VEHICLE SIZE WHILE BOOKING RIDES WITH A SERVICE ANIMAL. INDEPENDENT OPERATORS, IN ACCORDANCE WITH THE ADA, PROVIDE SERVICE TO INDIVIDUALS ACCOMPANIED BY SERVICE ANIMALS.

SMOKING
AIR BOUND SHUTTLE INC. AND OUR INDEPENDENT OPERATORS DO NOT PERMIT ANY FORM OF SMOKING, VAPING, ETC. IN ANY OF OUR VEHICLES. ANY PERSON FOUND TO BE IN VIOLATION OF THIS POLICY WILL RECEIVE A $1,500.00 CLEANING CHARGE AND BE BANNED FROM OUR SERVICES.